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I recently noticed that my Recent items for Word, Excel, and PowerPoint are not displaying any items. Previously, there were many many items in the lists for both Word, Excel, and PowerPoint. I noticed this after I had rebooted my MAC and had been previously working in Excel the same day.
With the list empty, I can open a file in any of the products and that file is now listed in the Recent list. Therefore, it appears that my history of files opened from months, years is gone and it is only listing those that I open from this day forward. When I first opened up Recent (when this happened), I noticed that the list was 'empty', but that there were a few displayed under OneDrive, which I don't remember ever seeing prior to this. My files are kept in the Documents folder and easily accessible. I am running MAC OS 10.14.1 and Office release 16.18 (181014).
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I have seen some entries of this occurring prior, but usually mentioned is Office 2016 for MAC etc. (and not Office 365 for MAC). Very much appreciate if anyone else has seen this recently. I did not try the suggestions because in my opinion, it did not address the problem I was having.
My problem was that all of the recent files lists in Word, Excel, and PowerPoint all of a sudden didn't show up. The window would be empty. However, once I opened a file, it would then show up in the recent window.
Your fix seemed to try and address an issue whereby once the items were opened would not show up in the Recent list. That issue really didn't apply to me. Even though I seemed to have lost my list of recent items opened (which for Word, Excel and PowerPoint contained hundreds of files in each), now that I am opening files, they now are showing up.
So my issue was trying to recover the list of recent items in each of the products (which numbered in the hundreds and were there one morning, but not there the next), but no one has been able to suggest either a cause for this nor a solution. I have seen other posts around this so I do feel that this is not an isolated incident.
I do appreciate your attempt to help though. Alex, I do have another update however. After I responded below to your question saying that I had not tried the suggestion (and reasons specified), I wanted to shut down my MAC cleanly. It appears the 'Recent list' is being 'modified' or 'altered' when after I have closed either Word, Excel, etc. And then go up to the ribbon and find 'Word' and select 'Quit Word' (or Excel).
Therefore, to recap. My initial problem remains in that I had a list of recent files opened in Excel, Word, PowerPoint that numbered likely over a hundred in each product. I came in one morning and the recent list was empty for each of the products. There was no reason for the list to be empty and no maintenance had been applied to the products, etc. Even though the list was empty, I continued to work within the products and each time I would open a file, then that file would appear in the 'Recent' list.
Over the course of a week or so, there were approximately 10 files in the Word 'Recent' list and approximately 5-7 files in the Excel 'Recent List' (as I had opened these files since my initial problem started. I decided this morning that I wanted to SHUTDOWN my computer and I always, before doing that, cleanly shutdown each product. In order to do that, I hit the red button (of the red, amber, green) to close out whatever document or spreadsheet that I am working on, and then go up to the 'Word' in the ribbon and select 'Quit Word' (or Excel if appropriate). Once I did this, I remembered that I needed to check something.
Therefore, I re-opened both Word and Excel and guess what. The Recent items were EMPTY again. This must have occurred once I went to the ribbon and clicked 'QUIT WORD' and 'QUIT EXCEL'.
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I then opened up a file in both and that file then is the first entry in the Word and Excel Recent Items list. Definitely something is very wrong to make this continue to happen.
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